gray concrete wall inside building
gray concrete wall inside building

Policies

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### Return Policy

At Smart Bliss Store, we want you to be completely satisfied with your purchase. If you are not happy with your product, you can return it within 7 days of receiving it. Please ensure the item is in its original condition, unused, and in the original packaging.

To initiate a return, please contact our customer service team at [customer service email]. Provide your order number, the reason for the return, and any other pertinent information. We will provide you with a return authorization and instructions on how to send the item back.

### Refund Policy

Refunds will be issued for returns received within 7 days of the original purchase date. Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process the refund to your original method of payment. Please note that it may take some time for the refund to be reflected in your account, depending on your bank or credit card issuer.

For returns made after 7 days of the purchase date, unfortunately, we cannot offer a refund.

### Terms and Conditions

Welcome to Smart Bliss Store! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully.

1. Acceptance of Terms

By using this website, you accept these terms and conditions in full. If you disagree with any part of these terms, please do not use our website.

2. Product Information

We strive to ensure that all information on our website is accurate. However, we do not guarantee that the descriptions, pricing, or other content available on the site are error-free, complete, or current.

3. Order Acceptance and Cancellation

We reserve the right to accept or decline your order at any time after the receipt of your order. In the event that a product is listed at an incorrect price due to typographical error or an error in pricing information, we shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price.

4. Shipping and Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers or other factors beyond our control.

5. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Smart Bliss Store and protected by applicable intellectual property laws.

6. Limitation of Liability

Smart Bliss Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of, or the inability to use, the website or the products purchased from the website.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Your Country/State], and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

### Privacy Policy

At Smart Bliss Store, we respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

1. Information Collection

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form.

2. Information Use

The information we collect may be used to personalize your experience, improve our website, improve customer service, process transactions, and send periodic emails.

3. Information Protection

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Cookies

We use cookies to enhance your experience, gather general visitor information, and track visits to our website. You can choose to disable cookies through your browser settings.

For any questions regarding these policies, please contact us at [customer service email].

Our mission

We're on a mission to change the way the housing market works. Rather than offering one service or another, we want to combine as many and make our clients' lives easy and carefree. Our goal is to match our clients with the perfect properties that fit their tastes, needs, and budgets.

Our vision

We want to live in a world where people can buy homes that match their needs rather than having to find a compromise and settle on the second-best option. That's why we take a lot of time and care in getting to know our clients from the moment they reach out to us and ask for our help.

white and black abstract painting
white and black abstract painting

Our team

Our strength lies in our individuality. Set up by Esther Bryce, the team strives to bring in the best talent in various fields, from architecture to interior design and sales.

woman wearing black scoop-neck long-sleeved shirt
woman wearing black scoop-neck long-sleeved shirt
Esther Bryce

Founder / Interior designer

woman in black blazer with brown hair
woman in black blazer with brown hair
Lianne Wilson

Broker

man standing near white wall
man standing near white wall
Jaden Smith

Architect

woman smiling wearing denim jacket
woman smiling wearing denim jacket
Jessica Kim

Photographer